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- I was charged an incorrect amount, what do I do? In case of any problems regarding the payment process please send an email to enquiries@homehelpy.com. We will take care of your request as soon as possible.
- Can you provide spare parts and repair service for my air conditioner? We are sorry as we do not provide such services at the moment.
- Who is Braintree and how do they work? Braintree is a third-party secure-payment provider. Braintree holds all customer card details and facilitates payment processes for HomeHelpy. You can read more about Braintree here...
- Who are the HomeHelpers? Our HomeHelpers are all legal and vetted by HomeHelpy. They have to go through a comprehensive training to hone their hard and soft skills, as well as a stringent theory and practical exam. Only...
- What if my HomeHelper did not meet my expectations? We encourage as much communication between you and your HomeHelpy as possible, as often having a simple chat about an issue can lead to a resolution. However, if this is not successful, please do not...
