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- What if my HomeHelper requests for direct dealing? We do not allow private dealing between customers and HomeHelpers. If such a situation happens, please inform our Customer Service team immediately via the in-app help centre or email to...
- Can I stack my promotional codes/vouchers? You are limited to use one per booking.
- When will my card get charged? No charges will be made until the cleaning session has been completed.
- Where do I find my invoices? If you would like to request for an invoice, please email us at enquiries@homehelpy.com.
- Identity Authentication All HomeHelpers are screened based on their previous employment history and their family backgrounds. Any criminal records are authenticated by the relevant authorities. This is to ensure the safety...
