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- How does HomeHelpy work? HomeHelpy customers are able to make a booking for home cleaning, office cleaning or specialised cleaning in three easy steps: Enter your location Make a booking, key in other necessary details Pay...
- Invoice You can find the invoice of your completed services under “Past Bookings” in the HomeHelpy app.
- I was charged an incorrect amount, what do I do? In case of any problems regarding the payment process please send an email to enquiries@homehelpy.com. We will take care of your request as soon as possible.
- Is there any surcharge for travel expenses? There is no travel surcharge as our system is able to route the nearest available HomeHelper to you.
- What if my payment fails? When the payment process fails, you can retry by updating your payment details, or change a method of payment. If money is debited from your card but HomeHelpy shows that your payment did not go...
