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- Can I stack my promotional codes/vouchers? You are limited to use one per booking.
- Can I pay for my cleaning in cash? You are only able to pay through our app/website. The only exception for cash transactions is when booking Specialised Cleaning, where cash, cheque or bank transfer is possible.
- How do I update my details such as address, email, mobile number, password? After logging in, you can go to your profile in the HomeHelpy app/website to change your details.
- My air conditioner has not been cleaned for the last 9 years. Can your HomeHelper still carry out his job as per normal? We do not recommend any cleaning or maintenance to be done. Any appliance over 8 years is recommended for replacement as there will be significant ageing of internal parts within the appliance...
- Am I insured during a cleaning session? What if my HomeHelper damages something? In the unlikely event of damages occurring, please contact our customer service team at enquires@homehelpy.com with supporting evidence. HomeHelpy's insurance only covers damage cases that is...
